Excellent service by recommended Mitsubishi service agent, Forster Tuncurry area, When our ducted air conditioning stopped working on Tues, 28/1/20, I contacted. Multi systems basically mean you have one outdoor unit powering multiple indoor units. ircon. So if you live in the tropics forget about buying this brand because it’s crap. One of these models is the 2kW Avanti Plus (SRK20ZSXA), which comes with a 7-star ‘Super Efficiency’ energy rating when operating on either cooling or heating. ealers are not interested in new business, then there after sales service could be even worse! The experienced team at All Purpose Air Conditioning can take care of the supply and installation of MHIAA split system and ducted air conditioners … The other fault was the main board and apparently large numbers of ants had caused a short. Many thanks to Luke in particular and others in the MHIA group. Mitsubishi remains the world leader in ductless systems. We would highly recommend Neil to anyone in our area.Thanks Neil for great service.Trish & Tommy. A Gentleman called Chris called from MHI called Monday morning and stepped me through a couple of trouble shooting tips but sadly the unit still came back with error messages. MHIAA has everything from a small bedroom to a whole house covered, with capacities from about 2.5kw to 20kw. Mitsubishi Heavy Industries Air-Conditioners 1 year ago Hi Nash, Sorry to hear about the issues you're having. Much appreciated your prompt feedback. NOTE: We install several ductless … Mitsubishi Heavy Industries FDUA series of reverse cycle, ducted systems are quiet, compact and come in a variety of capacities, ranging from 7.1kW to 20kW allowing them to suit any sized home.. … What is most impressive though is the eco function. Some … While it depends on a number of factors and the units will require a few minutes to reach their full cooling capacity, they should be more than c... apable of producing cold air, even on hot days. The mother company is Mitsubishi Heavy Industries, MHI. The neighbour must be appreciative of the outdoor unit - you have to stand right next to it to hear anything. Companies can't alter or remove reviews from ProductReview.com.au. Absolutely love this air conditioner. Parts installed, got going & for approx 14 days & an estimated total operating time of 55hrs it wouldn't again. Reviews (0) Our FDUA series of ducted air conditioning systems are a quiet and discreet solution for multiple rooms. I have just had the Avanti 2.5kW installed in my daughter's nursery. The 7kw was a replacement for a previous unit and is slightly larger so we were a bit worried it would dominate the space but it is actually very unobtrusive. The warranty...Read more. A quote was to be emailed the following week. They incorporate a range of convenient features and functions including Automatic … We have been in this house 15 years, previous owner had air conditioner installed a few years before. We were told this is how it works and were charged a call out fee despite requesting a number of items be checked that were done and were charged for it in any event. The local agent/installers got it going late on the second day of installation, it worked well for the 4 hrs or so that it was on. The response was very efficient and two faults were found by a contract technician. Our air conditioner reviews … The brand’s entire range provides a selection of reverse-cycle systems (cooling and heating), cooling-only systems or ‘hyper’ inverters. How lucky were we to have chosen this business. No matter which room you are in, you can hear it, can't sleep with it running as once the outdoor temp changes, it ramps up and disturbs your sleep....the noise pretty much dominates when you don't have other noise such as the TV. It worked well until the 9th December. He fixed the problem quickly, explained the repair and showed us the problem. In fact, the Mitsubishi Heavy Industries aircon delivers the same level of performance as air conditioners … Don showed me the faulty part ( clearly a chip failure of some kind as the chip on the board was melted) Don tested the unit and all was good again. Listing monitored by Mitsubishi Heavy Industries Air-Conditioners representatives. The Mitsubishi Heavy Industries aircon units are actually developed with less watt, but this makes them even more impressive, as the air conditioner is top-notch in terms of performance. units before and not had an issue but notice the quality by how it’s built. The other fault was the main board and apparently large numbers of ants had caused a short. Kyle did a great job and checked everything for the price quoted prior to him coming over. I have recently purchased two split systems. Getting a quality installer will save a lot of issues. Canstar Blue's website terms and conditions apply. Among split system, floor mounted, ceiling mounted and even ducted air conditioning, there are multiple different categories and an even bigger choice of cooling capacities. She’s an expert on household appliances, grooming products and all things grocery and shopping. He arrived on time and the repair was done within an hour. Thankyou so so much. Very strange! From the first contact, Gary and the guys from Globalrez did an amazing job, the installers arrived on time, efficiently and professionally installed the Mitsubishi ducted system which is really quiet and when the work was completed they cleaned up and removed all the packaging. Huge regret buying this unit. Refer to the product fact sheet (or relevant similar documentation) before making any purchase decision. It is useless in the cold taking up to 2 hours to effectively warm a small 2 bedroom unit whereas our previous 14kw unit took 20 minutes. You may not have considered Mitsubishi Heavy Industries but its large range may make you stand up and take notice. The installer is too busy to come and said if I call mitsubishi then they will charge me. These split systems are often called mini-split systems because both the outdoor condensing units and indoor air handlers are smaller than those of standard ducted … It doesn't look good. They have a great range of products that will suit many different applications. Further details in the disclaimer. A Gentleman called Chris called from MHI called Monday morning and stepped me through a couple of trouble shooting tips but sadly the unit still came back with error messages. Mitsubishi Heavy Industries was rated best for air conditioners for the second year in a row, being the only brand to achieve a five-star rating for overall satisfaction. Mitsubishi Heavy Industries, Ltd. transferred its Air-conditioning & Refrigeration business to Mitsubishi Heavy Industries Thermal Systems, Ltd. on October 1, 2016. Never mind I care for a 91yo father who's just surviving the 40c+ temps we're having. We have blocked every possible way that cold air may come in from inside to no avail. Mitsubishi Heavy Industries Air-Conditioners. What can we do to reduce the noise or are they really noisy and we are stuck with this? Our electricity bills have also significantl... y increased with this unit. As you’d expect with most split systems these days, there are many delay and timing functions, night/sleep modes, quiet modes and high-power turbo modes. We understand how much our customers rely on their air-conditioners during t... Read more, One of Mitsubishi Diamond Dealers DMJ Air conditioning measured our house for replacement of dcted air conditioner. He then advised my claim would be passed through to the local Service Agent in Bendigo. Is it chargeable? The 2.5kw does not have these issues. I will stay away from these units. This information may have changed over time. However, MHI advised him that the faults were not covered by warranty. 2.5 inverter Had it in stalled $600.00 prior to the wet season “Summer” turn it on blew hot air not cold, local aircon representative turn up the electronic board broken he blamed the green ants so I got thru the summer but felt it was pretty poor cooling for a 4x4 sq room. In Summer we only need the air con on for a couple of hours before whole house is really cool and in Winter, the same, then we have to turn air conditioner off. We have told the installer/agent that the next time will be its last. We have just had two units fitted (2.5kw + 7kw). and it's not summer yet. Claim for cashback was simple and easy and received in a timely manner. They became a household name in 1911 and turned their expertise to air-conditioning in 1953 in Japan. Can I call for warranty for this case? Had two Mitsubishi A/c units installed and like others found manuals somewhat confusing. I don't have that for my 10 years old air conditioning unit. The Mitsubishi Heavy Industries brand has earned the highest user ratings in Canstar Blue. However, the manual for the a/c does not advise how to keep insects/animals out and it seems to specifically exclude using insecticide. Thursday the Service agent called and arranged a time to come and inspect the Unit ( which was a Saturday). We also offer a full line-up of high-performance air-conditioning systems ideal for offices, shops restaurants, and other commercial use, to match your specific business needs. 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