If you are unhappy with an NHS board's final decision, you can ask the Scottish Public Services Ombudsman (SPSO) to review your complaint. Twitter: @nhsggc. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). For practitioners and policy makers, Community Planning and Health and Social Care Partnerships, and other public service staff. An NHS number is a 10-digit number, like 485 777 3456. Already working with us? If you need help with the guide, call 0800 22 44 88 There is one main hospital for the region which provides a wide range of health services – Dumfries and Galloway Royal Infirmary, which is based in Dumfries. Any enquiries for Health Protection Scotland can be sent to the following address: Health Protection ScotlandPublic Health ScotlandMeridian Court5 Cadogan StreetGlasgowG2 6QE, Tel: 0141 300 1100Fax: 0141 300 1170Email: phs.HealthProtectionEnquiries@phs.scot. As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. Flu Vaccination Programme. Please call 0151 922 1221. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care. Lothian NHS Board Waverleygate 2-4 Waterloo Place Edinburgh EH1 3EG Main Switchboard: 0131 242 1000 Contact Us. Give feedback or make a complaint. Public Health Scotland is Scotland’s lead national agency for improving and protecting the health and wellbeing of all of Scotland’s people. Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. Board Members, meetings and reports and finances. Press Office, latest news and media resources. With the current Covid-19 situation, email the team you are trying to contact. This also provides disabled access. Public Health Scotland is Scotland’s lead national agency for improving and protecting the health and wellbeing of all of Scotland’s people. general advice for unpaid carers The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. Contact Us. As the UK’s biggest public service department it administers the … Tue 8:00AM-5:30PM. We use cookies on this website which are essential for it to work. Sun CLOSED If you are a member of the public and you are feeling unwell and need clinical advice, please contact NHS 111 or call 999 in an emergency Please note that we may not be the most appropriate organisation to deal with your enquiry, so please refer to the following information to help direct your enquiry. Greater Glasgow and Clyde NHS Board NHS Greater Glasgow and Clyde Corporate HQ J B Russell House Gartnavel Royal Hospital Campus 1055 Great Western Road GLASGOW G12 0XH. Centres are the front door for most of PHE’s local services across health improvement, healthcare public health and health protection. The organisation provides healthcare to a population of more than 370,000 and currently employs around 8,500 staff. Health A-Z Live Well Care and support Pregnancy NHS services Home; Back to Home. The Public Health Scotland dashboard provides a full time series of cases based on the date that people took their first test with a positive result, for NHS and UKG tests combined. Journalists wishing to contact Public Health Wales should call 02920 348755 (24 hours). Patients are admitted under The Mental Health (Care and Treatment) (Scotland) Act 2003 / 2015 and other related legislation because of their dangerous, violent or criminal propensities. Please contact your local authority environmental health department to assist if your enquiry relates to local environmental health problems, for example: If you wish to know which council covers your local area, please visit the Convention of Scottish Local Authorities (COSLA) website. Information and guidance for public, NHSGGC staff, and community-based services. Mental health and wellbeing support. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. Health protection, screening, services, improvement and more. You can contact us by email at nhsggcrecruitment@nhs.net or telephone: 0845 3000 831 (calls costs up to 8p per minute, plus your phone company's access charge per minute) You can contact NHS Borders in a number of ways: Complete our ... work experience; When are we open: Office opening hours for Education Centre are 08.30 - 17.00 Monday to Friday. Hospital visiting restrictions now in place. For general enquiries about flu or to rebook your flu vaccination appointment call 01698 687456 (Monday to Thursday, 9am … Learn more. Royal Hospital for Sick Children - 0131 536 1000. The number of COVID-19 cases before 14 June does not include results obtained through UK Government (UKG) testing routes, as these were unavailable. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. An out of hours press office service operates at evenings and weekends . Healthcare Improvement Scotland Supporting the delivery of high quality, evidence-based care and scrutinising services to provide public assurance about the quality and safety of healthcare. To find out how to get the flu vaccine in your area, answer the questions in the Self Help Guide above. For health information, phone NHS inform on 0800 22 44 88. All visitors must sign in at the reception desk which is located at the front entrance. The service is free, independent and confidential. The State Hospital, Carstairs is a high security forensic mental health hospital. The national Health Board working to reduce health inequalities and improve population health in Scotland. Your NHS number is unique to you. This is for urgent media queries only. What's your experience of using our hospitals and services? For everyday healthy living advice and services information. Find contact details for GPs, hospitals and other services. Liberton Hospital – 0131 537 7800. Mon 8:00AM-5:30PM. We use cookies on this website, and some may have been set already. Health News - Rounding up all the latest news within NHSGGC. Thu 8:00AM-5:30PM. Vacancies, career advice, job packs, Modern Apprenticeships and more. This also provides disabled access. NHS Greater Glasgow and Clyde is the largest health board in the UK. The number of confirmed cases of COVID-19 in the two independent care homes in Invergordon has increased, with a total of 14 residents in Castle Gardens Care Home and 24 residents in Kintyre House Care Home now testing positive for COVID-19. COVID-19 Enquiries. Western General Hospital – 0131 537 1000. Know who to turn to - from minor ailments to emergencies. Royal Edinburgh Hospital – 0131 537 6000. Healthcare Improvement Scotland Supporting the delivery of high quality, evidence-based care and scrutinising services to provide public assurance about the quality and safety of healthcare. Get help with asking for a coronavirus test. NHS Greater Glasgow and Clyde is the largest health board in the UK. There is a communications officer on call at all times. Please follow the instructions in your letter to arrange your vaccine appointment. Convention of Scottish Local Authorities (COSLA) website, reporting a notifiable infection or outbreak of infectious disease, vaccine/immunisation provision and schedules, care provision by a local hospital, care home, nursery, school, possible contraventions of Environmental Public Health legislation, for example, food complaints, bonfires, damp housing, noise nuisance, waste disposal, pest control. Search/View all of our locations and facilities. Lothian NHS Board Waverleygate 2-4 Waterloo Place Edinburgh EH1 3EG Main Switchboard: 0131 242 1000 What to expect, treatment, care, travel, rights and responsibilities. Contact Us. We are currently in a transition period and our Board will cease to exist from April 2020. Fri 8:00AM-1:00PM. Most people entitled to a free flu vaccination will get a letter from their local health board. Telephone: 0141 201 4444. There are currently two occupational pension schemes for National Health Service staff in Scotland: the National Health Service Superannuation Scheme (Scotland) and National Health Service Pension Scheme (Scotland) 2015. Tell us your experience of our services, have your say, and more. See comments and complaints on the main Public Health Scotland website. They: 1. support local areas to deliver their health and wellbeing strategies 2. coordinate PHE’s local activities to improve health outcomes for local populations 3. work across local and national strategies, policies and actions that affect the health of their populations Centres can have one or more local health protection teams, depending on their size and geography. Lothian NHS Board Waverleygate 2-4 Waterloo Place Edinburgh EH1 3EG Main Switchboard: 0131 242 1000 We also use non-essential cookies to help us improve our websites, which you can opt out of in … If you are unhappy with an NHS board's final decision, you can ask the Scottish Public Services Ombudsman (SPSO) to review your complaint. Report an accessibility problem. If you continue to use the site without changing your settings, we'll assume you agree to this. Secondary access, plus extended hours access, is via the rear door on the ground floor, from 7.00am to 7.00pm. The data covers the total number of people in Scotland who have had their first dose of the COVID-19 vaccine up … We provide healthcare to over 1.2 million people and employ around 38,000 staff. Data on the COVID-19 vaccination in Scotland is published in our Weekly Statistical report for the first time. We provide healthcare to over 1.2 million people and employ around 38,000 staff. The organisation provides healthcare to a population of more than 370,000 and currently employs around 8,500 staff. NHS Greater Glasgow and Clyde is the largest health board in the UK. Telephone: 0141 201 4444 Twitter: @nhsggc, If you require further information regarding NHS Greater Glasgow and Clyde Board Meetings or matters relating to the Board, please click here for further information or email us at [email protected]. Contact the NHS. We’re unable to provide clinical advice to members of the public. Book, cancel or change an appointment. If you're unhappy with how the NHS handled your complaint. If you have an NHS number, it does not mean you're automatically entitled to … Call 01698 687456 (Monday to Thursday, 9am to 5pm and Friday 9am to 4.15pm) or email FluRebookingAppointments@lanarkshire.scot.nhs.uk with your name, address, date of birth and telephone number (preferably a mobile number). Please only call if you urgently need to speak to someone and use the relevant direct dial or mobile number … For practitioners and policy makers, Community Planning and Health and Social Care Partnerships, and other public service staff. COVID-19 Vaccination in Scotland: Weekly Data. There is one lift, which is primarily intended for disabled visitors use. Information for patients and service users, and support for staff. This door has security code entrance. The national Health Board working to reduce health inequalities and improve population health in Scotland. You can contact us by email at nhsggcrecruitment@nhs.net or telephone: 0845 3000 831 (calls costs up to 8p per minute, plus your phone company's access charge per minute) Our Address is: NHS Greater Glasgow and Clyde The Recruitment Service West Glasgow ACH If you are a journalist with a media enquiry relating to NSS or its services, please contact our Marketing and Communications team. Supporting Scotland’s community optometrists Revised funding package for independent dental practices Scottish Government Health and Social Care Directorates issue PCA(D)(2020)6 Health advice on COVID-19, including social distancing and stay at home advice is available from NHS Inform website. It helps healthcare staff and service providers identify you correctly and match your details to your health records.. For everyday ailments, minor injuries or serious emergencies. HSE's press office is open from 9.00am to 5.30pm Monday to Friday to respond to enquiries from the media only. We provide healthcare to over 1.2 million people and employ around 38,000 staff. NHS Fife is one of 14 territorial NHS Boards in Scotland. The Recruitment Service Our office hours are 9.00am to 5.00pm Monday to Friday. The Princess Alexandra Eye Pavilion - 0131 536 1000. Find public health research, evidence, evaluations and resources. 15 Jan 2021 Patients asked to keep A&E free for emergencies People living in Lothian are being urged to seek the right medical help and to only go to A&E if it is a life threatening emergency. The Recruitment Service Our office hours are 9.00am to 5.00pm Monday to Friday. We're unable to provide clinical advice to members of the public so please contact your GP, NHS 111 or visit the NHS Inform website. Health and social care workers mental health support helpline: 0800 111 4191 Care homes, carers and social work. Find out all you need to know! You should contact your local NHS board's health protection team in the first instance if your enquiry is about a local health protection or infection control issue, for example: If you wish to know which NHS board covers your local area, visit the Scotland's Health on the Web website. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). This website uses cookies to ensure you get the best experience on our website. Westport 102, West Port, Edinburgh, EH3 9DN. Any enquiries can be sent to the following address: Health Protection Scotland Public Health Scotland Meridian Court 5 Cadogan Street Glasgow G2 6QE Tel:0141 300 1100 Fax:0141 300 1170 Email:NSS.HPSenquiries@nhs.net We're unable to provide clinical advice to members of the public so please contact your GP, NHS 111 or visit the NHS inform website. Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. The Health Board employs around 4500 staff excluding GPs and Dentists. The service is free, independent and confidential. Help shape your hospital and community services. The easiest way to contact a member of staff in our applications or accounts teams about a case is through Legal Aid Online. Westport 102, Edinburgh. Advice and guidance on Freedom of Information. Reminder! Royal Victoria Hospital - 0131 537 1000. Sat CLOSED. NHS Scotland’s Inform has released a full list of ... by your GP practice or Health Board with information about your flu vaccination appointment. Email: nss.communications@nhs.scot; Phone: 0141 433 5880 If you require further information regarding NHS Greater Glasgow and Clyde Board Meetings or matters relating to the Board, please click here for further information or email us at NhsggcBoardMeeting@ggc.scot.nhs.uk. Tel: 0131 656 3200 Fax: 0131 656 3201 Telecomms. This site uses cookies to store information on your computer. For out-of-hours urgent medical care call NHS24 on 111. Find public health research, evidence, evaluations and resources. Want to make a difference to the NHS in your local community? NHS Fife Board NHS Fife Board The Royal Infirmary of Edinburgh - 0131 536 1000. Wed 8:00AM-5:30PM. For a more detailed map of the area from Google and to obtain directions, please click here. Get medical help. Please note that we may not be the most appropriate organisation to deal with your enquiry, so please refer to the following information to … NHS Scotland Coronavirus Life Assurance Scheme Information on the Coronavirus Life Assurance Scheme can be found here . NHS Scotland Coronavirus Life Assurance Scheme Information on the Coronavirus Life Assurance Scheme can be found here . Leith CTC – 0131 … As part of public health reform, the health inequalities agenda will become part of Public Health Scotland, when it is created in 2020.. During this period of change and transition, the Board of NHS Health Scotland … If you're unhappy with how the NHS handled your complaint. Monday to Friday, 9am to 6pm. For non-health-related advice on COVID-19 please visit the Scottish Government website. The call comes as hospitals are under increasing winter pressure. Access during core business hours is via the front door on the 1st floor, from 8.30am to 5.15pm. 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